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Fees & Online Payments

Payment, Cancellation & Refund Policy

Effective date: 16 October 2026

This policy applies to fees paid to Parveen's EDU PLUS Tuition through our website, applications, UPI or an approved payment gateway for classroom-based tuition, scheduled live online tuition and related academic support.

Tuition and course-fee payments only

Payments may cover classroom tuition or scheduled online tuition and digital academic support for an enrolled student. Before confirming payment, verify the student reference, service or class mode, fee period and amount. Payment alone does not create a new admission or change a student's class, mode, branch or timetable.

Shipping and delivery — not applicable

We do not sell or ship physical products through this website. No shipping, courier delivery or delivery charge applies to tuition or course-fee payments. Digital class information or learning access, where applicable, is communicated through authorised EDU PLUS channels.

Service availability

Classroom tuition is provided at the agreed EDU PLUS branch. Scheduled live online tuition is available for selected enrolled students, subject to teacher, subject and timetable availability. The applicable service, schedule and fee are confirmed before enrolment and payment.

1. Before making a payment

  • Check the student's name or admission reference, service, class mode, fee period and amount.
  • Use only a payment link, UPI ID, QR code or gateway provided through an authorised EDU PLUS channel.
  • Never share a UPI PIN, card PIN, CVV or OTP with EDU PLUS staff or any caller.

2. Payment confirmation

A bank or gateway success message does not change the student ledger until the transaction is verified in our system. Keep the transaction reference and receipt. If money is debited but the website shows pending, do not immediately pay again; contact us so that we can verify it.

3. Cancellation and refund eligibility

Fees for a period, session or digital academic service already delivered or accessed are normally non-refundable. A refund or correction may be considered when:

  • the same fee was paid more than once;
  • an excess or clearly incorrect amount was paid;
  • a verified payment was credited to the wrong EDU PLUS student record; or
  • EDU PLUS cancels a paid service and cannot provide a reasonable alternative.

Admission, registration, material or other charges already processed or supplied may be non-refundable, subject to applicable law. Each request is reviewed using the payment and service records.

4. Requesting a refund or correction

Contact EDU PLUS as soon as possible, preferably within 7 calendar days of noticing the issue. Provide the student name, admission number if available, branch or class mode, amount, date, transaction reference and a payment screenshot or bank confirmation. Do not send a PIN, CVV or OTP.

5. Review and refund timeline

We aim to review a complete request within 7 working days. When approved, a refund will normally be initiated to the original payment source. The bank, UPI application or payment gateway may take approximately 5–10 working days to reflect the credit after initiation.

6. Contact

Phone / WhatsApp: +91 63830 59792
Email: eduplustuitioncenter@gmail.com